Privacy Policy

Last Updated: 2024

1. Introduction

Prolab ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in compliance with applicable privacy regulations.

2. Data We Collect

• Contact Information: Name, email, phone number, address
• Service Data: Vehicle information, diagnostic results, service history
• Website Data: IP address, browser type, pages visited, cookies
• Payment Information: Transaction details (processed securely)

3. How We Use Your Data

We use your information to:

• Provide and improve diagnostic and transmission services
• Process payments and maintain service records
• Communicate service updates and offers
• Comply with legal obligations

4. Data Security

We implement industry-standard security measures including encryption, secure servers, and restricted access to protect your personal data from unauthorized access, alteration, or disclosure.

5. Sharing Your Data

We do not sell your data. We may share information with trusted service providers, payment processors, and legal authorities only when required by law.

6. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at contact@prolabre.xyz.

7. Cookies

Our website uses cookies to enhance your experience. You can control cookie settings in your browser.

8. Contact Us

Prolab
184 Jalan Raja Muda Abdul Halim
Kampung Baru, 50150 Kuala Lumpur, Malaysia
Email: contact@prolabre.xyz